Billing & Refund Policy

How payment works

• Payment methods shown at checkout: GCash (Philippines) and Wise (international).
• After paying, you submit your payment reference and proof at checkout.
• Our team checks the payment. Your plan activates and a receipt is sent only after the payment is verified.
• There are no automatic renewals or hidden charges.

If a payment cannot be verified

We will contact you using the email on your order. Your plan is not activated until the payment is confirmed.

Refunds

To request a refund or report a duplicate or incorrect payment, email pinoycrm@goldentrade.solutions with your order reference. We review each request and reply by email.

Stay safe

We will never ask you to pay through cryptocurrency, gift cards or a personal account. Only pay using the details shown on checkout at pinoycrm.com.